o Bookings shall be made in writing to firstname.lastname@example.org or through our booking link in this site. Please include all necessary details for us to ensure maximum efficiency. We will confirm your booking within one business day.
o We have a one person per bed policy. Bed sharing is not allowed (with special exemptions upon discretion of management).
o Children below 7 yo are not allowed, with exceptions upon discretion of management, and previously agreed upon in writing. Children must be supervised at all times.
o Booking will only be confirmed upon receipt of full payment via bank deposit. (regional inter-bank charges may apply)
o We can hold reservations up to 3 banking days from the time deposit details are given to the guest(s). Should we not receive deposit confirmation within 3 days, reservation will be cancelled.
o Walk-in guests may be accommodated, subject to bed availability
o Full payment must be made upon check-in.
o Valid identification for all guests is required upon check-in.
o A Php500/person deposit will be collected upon registration. This shall be refunded upon return of room key and towel during check-out. (Should the guest lose the key and/or surrender a damaged and/or stained towel, the Php500 deposit shall not be returned.)
o Check-in time: Your bed will be ready at 2 pm. :)
o Early check-in will be allowed if the bed(s) you will be occupying is/are vacant from the previous night. Early check-in rates apply.
If you need to change or cancel your reservation, a minimum of 48 hours notice is required to obtain a deposit credit where in you may re-book your stay, subject to bed availability (Deposit is NON-refundable).
Deposit credit must be used within 3 months of the date of original booking.
Cancellations must be sent in writing to Vessel Hostel and are only valid if confirmed in writing by management.
o There are NO REFUNDS for late arrivals, early departures, shortening of stays or no shows
o Vessel Hostel is not liable for any loss, damage or theft of guest property in the hostel premises and parking area.
We cannot accept any liability where the hostel booking could not be fulfilled due to circumstances which we could not, even with due care, have foreseen or avoided. Such events may include, but are not limited to, war, threat of war, civil commotion or strife, hostilities, strikes or other industrial dispute, natural disaster, fire, act of God, terrorist activities, technical problems with transportation, closures of airports, ports and/or ferries, quarantine, epidemics, weather conditions, government action or other events outside our control.
o We will not disclose any personal information without your permission unless we are legally obliged to do so.